SUPPORT
MD Helicopters draws upon decades of expertise to give you the superior world-class support you expect.
SUPPORT
MD Helicopters draws upon decades of expertise to give you the superior world-class support you expect.
HELPING YOU GET THE JOB DONE
MD Helicopters is laser-focused on building a reputation for committed customer support. We’re working hard to deliver trustworthy, safe, and reliable services, parts, and maintenance around the globe so you can trust our hard-working and durable rotorcraft to be ready when you need them.
Whether you need a total refurbishment, cockpit upgrade, inspection, or basic repairs, our own MRO facility and worldwide Authorized Service & Support Centers are here to help.
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We ARE COMMITTED
- We’re increasing customer support with a goal of 95+% spares fill rate within 24 hours of order.
- We’re working on having over 1,000 unique spare parts on our "never-out" list to support our aircraft in the field.
- We’re getting to know our suppliers and customers personally and rebuilding relationships to strengthen a sustainable future.
- We are implementing policy changes for our Authorized Service Centers to grow our network and customer support.
MD AUTHORIZED SERVICE CENTERS
Search for your nearest MD Authorized Service Center or Parts Retailer below. Click on the location you are in or view our full list by clicking the arrow to the left of the MD blue icon and then the down arrow.
MYMD.AERO
Our free MD Helicopters customer service portal is your one-stop shop for managing fleet data, placing orders, getting quotes for service or upgrades, checking stock status, reviewing invoicing, and accessing technical publications.
Parts & Maintenance
We’re working towards having the people and parts to support our global MD Helicopters fleet 24/7, 365 days a year. Whether you need advice from a certified engineer, are looking for warranty information, want support for a major repair or overhaul, or just need a spare part we’re here to keep your aircraft operating reliably through its full lifecycle.
Services
Operators worldwide turn to MD Helicopters for the advantage of high-performance solutions backed by a passion for service. Our global network of direct and authorized third-party service experts can help you with upgrades, conversions, annual inspections, or a new paint job.
Tech Pubs & Notices
MD Helicopters knows how important it is to have the most up-to-date information about your helicopter. That’s why we provide a wide range of documentation for our full line of rotorcraft, including service directives, safety notices, specification data, and technical manuals.
WHAT OUR CUSTOMERS SAY
“Outstanding operation and amazing people with a great product.”
HOUSTON POLICE DEPARTMENT AIR SUPPORT
Committed Customer Support
We’re laser-focused on delighting our customers and suppliers by building strong relationships and delivering best-in-class support wherever and whenever it’s needed.
Iconic Heritage of Innovation
Our distinctive, lightweight performance designs have been trusted by individuals and governments around the world for decades.
Passion for Performance
Discerning operators everywhere turn to MD for high-performance solutions to meet any mission profile.
WE’RE READY TO DO THE WORK
Whether it’s technical support, parts, general service, or questions about our models, let us know how we can help.